Privacy Policy for Uponreception Restoration

Last updated: October 2026

This policy describes how Uponreception Restoration ("we" or "us") gathers, uses and passes along information when you browse uponreception.garden, phone the number shown on the site or send in a form. It is a general template, not legal advice.

What We Gather

Some details come straight from you. If you fill out a form or phone in, you may give us your name, phone number, email address, location and a short description of the water problem in your home.

Other details are collected automatically while you use the site. These can include your IP address, browser, device type, the pages you open and the date and time of your visit. Calls to the number on this site may be tracked, and sometimes recorded, for quality and billing reasons.

Why We Use It

We use the information to:

• Match you with an independent water damage restoration provider that works in your area
• Send your request details to that provider so they can reach you
• Answer your questions and messages
• See how the site and our phone lines are being used
• Make the site and the service work better
• Meet legal duties and guard against fraud or misuse

Who Gets Your Information

Uponreception Restoration is a referral service. When you ask for help, we pass your contact details and request to one or more independent providers or marketing partners, so they can get in touch about your request. These are separate businesses. Each has its own privacy practices.

We also use outside companies that help run the site and phone systems, such as hosting, analytics and call-tracking vendors. We may release information if the law requires it or to protect our rights.

We do not sell your personal information for money. Some laws, though, count sharing with marketing partners as a sale or a share. Where those laws apply, you may be able to opt out.

Cookies and Analytics

The site may use cookies and similar tools to learn how visitors use it. Your browser settings let you control cookies. If you turn them off, some parts of the site may not work as expected.

Your Choices

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of some sharing. To ask, email contact@uponreception.garden. We may need to confirm who you are before acting on a request.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no way of sending or storing data is perfectly safe. We keep information only as long as the purposes above call for it, or as long as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may revise this policy now and then. The date at the top shows the latest change.

Contact

Questions about this policy? Email contact@uponreception.garden.