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Wet wall, damp basement or a cost question? Request a callback to check provider availability, or send the request form. No obligation to hire.
No obligationWater damage restoration help across the Greater Rochester area
Last updated: October 2026
You should know how Uponreception Restoration works and how it earns money. This page lays out our role. It is a general template, not legal advice.
Uponreception Restoration is a referral and marketing service. We link homeowners with independent water damage restoration providers. We do not do water extraction, structural drying, basement cleanup, mold remediation, repairs or any other restoration work.
When you call the number on this site or send a form, your call or request may go to an independent provider, or to a marketing partner that works with providers in your area.
Providers or marketing partners may pay Uponreception Restoration for the calls, form submissions or other referrals we send them. The payment can depend on factors such as how long a call lasts or whether it is answered. We may be paid even if you never hire the provider.
This payment does not change what a provider charges you. You pay the provider directly for any work you agree to, at prices the provider sets.
Providers are independent businesses. They are not employees, agents or partners of Uponreception Restoration. Each one alone is responsible for:
Being connected with a provider is not an endorsement, and it is not a promise about their work. Because of how we are paid, the provider you reach may depend on which providers are part of our network at that moment.
You never have to hire a provider we connect you with. Ask questions, check credentials, request a written estimate and compare other quotes before you decide.
Calls made through this site may be tracked and, in some cases, recorded for quality, verification and billing.
Want to know more about how we work or how we are paid? Email contact@uponreception.garden.
Wet wall, damp basement or a cost question? Request a callback to check provider availability, or send the request form. No obligation to hire.
No obligation